At Worksheet World, customer satisfaction is very important to us. However, due to the digital nature of our products (instantly downloadable PDF worksheets), we follow a strict no return and no refund policy.
📌 1. Digital Product Policy
All products sold on our website are digital files (PDFs) that are delivered immediately after successful payment. Because of this:
- We do not offer refunds once a file has been downloaded or accessed
- We do not accept return requests for digital products
- Refunds are not applicable for wrong purchases or change of mind
📌 2. Exceptions (If Applicable)
In rare situations, we may consider a refund only if:
- You purchased the same item more than once by mistake
- The file is completely corrupted and cannot be opened
- The product you received is not what was described, and you report the issue within 24 hours
Refunds will be processed only after verification, and at our sole discretion.
📌 3. Non-Refundable Situations
Please note, we cannot offer refunds in the following cases:
- You do not have a compatible device or software to open the PDF
- You mistakenly purchased the wrong worksheet or bundle
- You expected a physical product (we only sell digital worksheets)
- You changed your mind after purchasing
📌 4. Contact Us
If you face any issue with a purchase or file, kindly contact us within 24 hours with your order details:
📧 Email: contact@worksheetworld.com
🌐 Website: WorksheetWorld.com
📌 5. Download Instructions
After payment, a download link is provided on the website and also sent to your email. Please check your spam/junk folder if you do not receive it immediately.
🔒 Your Responsibility
Before purchasing, please read all product descriptions carefully and check previews or sample images when available. Since these are non-returnable digital goods, your understanding is appreciated.